How do you place an order?
Ordering at Robomart.com is easy. Just select the products you want to purchase, login, enter your shipping address, make the payment and there you have the product at your doorsteps.
This contains all the details about the payments and the procedures of payment. It gives our buyers the idea about our policies and accepted payment methods.
Company Legal Name : APS Innovations Pvt Ltd.
How do I pay for a Robomart.com purchase?
Robomart.com offers you multiple payment methods. Whatever your online mode of payment be, you can be rest assured that Robomart.com trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
Pay online via using any of your credit/debit/maestro/master cards.
Pay via deposition at the bank.
The corresponding bank details are:
National Electronic Fund Transfer using netbanking (NEFT) or Direct Cash to our Bank Accounts
National Electronic Fund Transfer using netbanking (NEFT) or Direct Cash to our Bank Accounts
A/C Name: APS Innovations Pvt Ltd
A/C No: 157805008409
A/C Type : Current Account
IFSC No: ICIC0001578
Branch Name: Sector 12, Noida - 201301 (U.P.)
Note:
1. Please mail us print screen of online electronic fund transfer as confirmation
2. After the deposition of the fee in cash to the bank they will provide you a deposition slip. Kindly send us the scanned copy/picture of that slip with your name. while transferring funds through NEFT please mail us (admin@robomart.com) your details with your account numbers etc.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Robomart.com?
Your online transaction on Robomart.com is secure with the highest levels of transaction security currently available on the Internet. Robomart.com uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Robomart.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Robomart.com take to prevent card fraud?
Robomart.com realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D secure password?
The 3D secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MasterCard SecureCode" services, respectively.
The 3D secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank's Internet Banking feature to make a payment?
Yes. Robomart.com offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
Can I make a credit/debit card or Internet banking payment on Robomart.com through my mobile?
Yes, you can make credit card payments through the Robomart.com mobile site and application. Robomart.com uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
Why isn't COD available?
Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Also, COD option is not available on some of our products. Hence, based on these notions we have completely removed the option of COD. However, you can always opt for payment through Net Banking or Credit/Debit Card.
